Booked Shipments

What happens when and after you book a shipment.

• Who is the carrier?
• I have not heard from the carrier. What should I do?
• How do I edit my addresses, items or contact information after I book a shipment?
• What is your cancellation policy?
• Can I pick a specific collection or delivery time?
• What is a release authorization?
• What is a Certificate of Insurance (COI)?
• Can I get a copy of the BOL / POD?