ARTA API customers include online auction houses and auction aggregators, ecommerce platforms and online sellers of specialized goods such as art, furniture, jewelry, etc., shipping and logistics providers, and more.
A few use cases include:
- Pre-bid: to display shipping and related service costs to potential bidders pre-auction to give them full visibility into shipping and related service costs to increase bidding activity (especially for international customers and on large, bulky, heavy items)
- At checkout: to provide customers with visibility into multiple shipping options to streamline the checkout experience and prevent conversion dropoff. By integrating the costs of shipping into the checkout experience our customers have also been able to streamline payments into one transaction, rather than having to collect for shipping after having already collected payment for the item in another transaction
- In apps for sales associates on the floor: so sales associates can respond to customer inquiries immediately and close deals, whether it’s on the gallery floor, at an art fair, or during an auction preview
- In internal operations dashboards: to provide shipping teams with tools to help them respond to customer inquiries faster and reduce time and effort required to both quote and book shipments