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Payments

Payments

Answers regarding checkout and what happens after paying for a shipment.

General

What happens after I pay?

Can I cancel and get a refund?

Do you comply with NY State Sales Tax laws?

Can I split a payment?

Even though I am coordinating the booking, can I have a 3rd party pay?

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CREDIT CARD & INVOICE PAYMENTS

Do I have to pay by credit card?

What credit cards do you accept?

Is there a fee to pay by credit card?

Can I save multiple credit cards to my account?

Why was my payment not accepted?

How do I get an invoice for my company?

When will I receive my invoice?

If my invoice is incorrect, who should I contact?

Can I pay after delivery?

Can you provide an itemized receipt?

Where can I request your W9?

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CURRENCIES & FOREIGN TRANSACTIONS

Which currencies can I view quotes in or pay with?

How do I view a quote in a different currency?

How do I pay in a different currency?

What exchange rate do you use to calculate values when I change currencies?

I viewed my quote in a currency yesterday but now it's showing different values in that same currency. Why?

Why do I see a Foreign Transaction Fee on my quote and how do I avoid it?

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